Privacy Policy

Effective Date: [20/02/2025]
Last Updated: [20/02/2025]

1. Introduction

Welcome to Septre Clinicals (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [Insert Website URL], book appointments, or use our services.

By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Personal Identifiable Information (PII)
    •    Full Name
    •    Email Address
    •    Phone Number
    •    Date of Birth
    •    Address
    •    Payment Details (processed securely via third-party payment providers)

2.2 Health & Medical Information
    •    Medical History (relevant to aesthetic treatments)
    •    Treatment Records
    •    Allergies or Medical Conditions (if disclosed)

2.3 Technical & Usage Information
    •    IP Address
    •    Browser Type & Device Information
    •    Cookies & Tracking Data

3. How We Use Your Information

We use your data for the following purposes:
    •    To process bookings and provide our services
    •    To manage customer accounts and appointments
    •    To send confirmations, updates, and reminders
    •    To comply with legal or regulatory requirements
    •    To improve our website and customer experience
    •    For marketing and promotional communications (only with your consent)

4. Data Sharing & Third-Party Services

We do not sell or rent your personal data. However, we may share information with:
    •    Service Providers & Payment Processors: Secure third-party services that assist in delivering our services (e.g., booking platforms, payment gateways).
    •    Regulatory Bodies & Law Enforcement: If required to comply with legal obligations.

5. Data Security & Retention

We implement strict security measures to protect your personal data against unauthorized access, loss, or misuse.
    •    Data is encrypted and stored on secure servers.
    •    Only authorized personnel have access to sensitive information.
    •    We retain personal data only as long as necessary to fulfill our services and comply with legal obligations.

6. Your Rights & Choices

You have the right to:
    •    Access, update, or delete your personal data.
    •    Withdraw consent for marketing communications.
    •    Request a copy of the personal data we hold about you.
    •    Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

7. Cookies & Tracking Technologies

Our website uses cookies to improve user experience. You can manage cookie preferences via your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact Us

For any questions about this Privacy Policy or to exercise your data rights, please contact:

Septre Clinicals
Email: [aesthetics@septre-clinicals.com]
Phone: [+44 7875 246499]

This Privacy Policy ensures compliance with UK GDPR and Data Protection Act 2018.